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How do I file a claim?

File an ICBC claim 24 hours a day, seven days a week.

Call the claims hotline at

1-800-910-4222 to get things started. 

Make sure to have your driver's license and insurance documents ready.

Download an insurance claim form for your Optiom Replacement Policy

Glass Claims

If the glass on your vehicle is the only form of damage, you can report directly to any ICBC Glass-Express facility to have it fixed. To see a list of all in your area, click the link below.

Service Centers


Once you've reported your claim to ICBC and any applicable private insurers, you'll get your claim number. Proceed to any service center, pick up your rental vehicle, and go!

Need some help with your claim process?

Fill out the form below and we'll get back to you shortly!

Thank you! You'll hear from us soon.

 Give us a call, day or night, and we’ll be there to lend a hand 

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